Contact Customer Support


Have a question or problem? We are here to help!

Your question goes to a very helpful team, and during business hours, you will usually get a reply within 15 – 30 minutes. Sometimes, you’ll hear back from us nights, weekends and holidays!

If you are contacting us outside normal business hours, we appreciate your patience, and promise we will answer your question or resolve your problem, no matter what it takes.


Just fill out the form below!

Your Name (required)

Your Email (required)

Operating System

What program are you having difficulties with?

What is Your Question About?

 Installation Purchasing Downloading Playback Features

Your Question (if this is a problem please include the sequence of steps leading up to the problem)